Cancellation & Refund Policy

Hub30 Coworking is a membership-based coworking space and community. Both members and non-members may reserve and use some areas of the Hub30 Coworking space.

The following terms apply to space use payments, cancellations and refunds:

(1) FOR MEMBERSHIPS:
All of our memberships are billed on a month-to-month basis for the various plans we have .

A notice of cancellation is required in writing by email to hello@hub30.net 30 days in advance (for example, if canceling June 1st, written notice must be sent before May 1st).

We will be unable to process any refund if the member chose to terminate the membership before the agreed duration of membership.

Day passes are billed at the time of entry into the Hub30 workspace and are non-refundable under any circumstances.

Monthly reservations are charged at the time of booking for the first full month or any prorated dates, and a security deposit (if required). On ending of tenure, security deposit would be refunded.

(2) FOR MEETING & CONFERENCE ROOM RESERVATIONS:
No refund is available if the reservation is cancelled after the start time.

(3) FOR EVENT HOSTS:

If you are using a hub30 workspace as the venue for your event, you may cancel your event for a full refund at least 72 hours in advance of your event date. The cancellation must be submitted in writing by email to hello@hub30.net

If your cancellation is received within the 72 hours prior to your event date, then you will be refunded 50% of your event fees.

No refunds or discounts are available once the event has begun.

(4) FOR EVENT TICKETS:

If you have purchased a ticket for a Hub30 sponsored event, workshop or other program, you may cancel your participation at least 24 hours before the start of the event for a full refund of the ticket price. The cancellation must be submitted in writing by email to hello@hub30.net

If you cancel after 24 hours before the start of the event, you will receive a Hub30 “credit” in the amount of the full price of the ticket.

This credit can be used for future programming, a Hub30 membership, meeting room reservations or any other Hub30 service.

Tickets are transferable to another party if the purchaser of the ticket is unable to attend the event.

If you have purchased a ticket for an event that is held at Hub30 but is hosted by a separate party or organization, then you must contact that party directly regarding their refund policy.

Hub30 is in no way responsible for the payment or refund terms for outside organizations holding events within our workspace.

Flexible Cancellation Terms

Reservations cancelled within 24 hours of booking or 30 days before the scheduled start date will receive a full refund of the initial payment.

If member cancels after the reservation starts, no refund is available. We do not, however, issue refunds for  payments already processed.

If there is a complaint from either party, notice must be given to hub30 within 24 hours of the reservation start time.

Reservations cancelled before the start date , but after 24 hours and less than 30 days before the start date will receive a 50% refund of the initial payment.

Reservations cancelled after the start date will receive no refund for the initial payment and will owe for the next full calendar month. If the reservation is for a term longer than month-to-month, guest will also owe 50% of any remaining unpaid fees for the term.

A reservation is not officially cancelled until the guest receives a cancellation confirmation e-mail from Hub30 coworking. If the cancellation e-mail is not received, contact Us.

We may cancel your membership with immediate effect if you have breached any terms and conditions of this agreement, or membership fees or other charges remain unpaid 3 days after the due date and such a breach is not remedied by you within seven days, after being notified by us. There will be no refunds if you do not notify us as described above.